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8 AM - 7 PM (GMT) / 3 AM - 2 PM (EST)

Import As a Service

Let our professionals do product import routine for you! We can upload new items, update old inventory, synchronize your file with supplier and much more. Satisfaction guaranteed! No programming, no software installation required. You send us your file and FTP and we do the job for you. To make sure the job is done at the top level, we import first 5 items and give consultations free of charge!

Plans and Pricing

  • Custom Import - Starter

    Up to 1 000 items*

  • $39

  • Custom Import - Light

    From 1 000 - to 20 000 items*

  • $149

  • Custom Import - Medium

    From 20 000 - to 100 000 items*

  • $249

  • Custom Import - Ultimate

    More than 100 000 items*

  • $499

Custom Import service covers one-time import provided by technical engineer excluding complex rules or data input. Import service is non-refundable once you confirm that all is done. As soon as you say that all is done correctly, all settings saved after import are provided free of charge. Re-import is charged additionally, though you can use provided settings and import the file with same format with the help of Store Manager software for free. Guaranteed response time is 24 hours, business days.

* Item means one record in your file.

** The support of specific features depends on the version of Zen Cart you use as well as your file limitations.

XML, XLS/XLSX (Excel), CSV, TXT and .ODS (OpenOffice) files are supported. In case you have doubts, send us your file and we'll check it
for you right away!

What data can be imported?

  • ProductsProducts

    All product related information including Model, Name, Description, Quantity, Stock, Weight, Price, Special Price, Tax Type, Meta Data, Position, Manufacturer, etc

  • Products ImageProduct Images

    Unlimited number of images, no matter if they are located on your server or at your Supplier's site

  • Products AtributesProduct Attributes

    Creating Values in specific Attributes. Size, Color, Material, Style, Processor Speed, etc - things that can be adjusted according to customer's needs

  • CategoriesCategories

    Category tree and data related to categories like images, descriptions, meta data etc.

Additional options available

  • Delete or disable products that are not listed in your file
  • Strip HTML or special characters from names and descriptions
  • Manual input of attributes (e.g. "Size" is attribute, "S, XS, etc" - are its values)

Things that are not covered with this service

  • No manual data input. In case you need to fill in your file before import manually from your supplier's site, please contact your supplier to get this information
  • We do not import product attachments yet
  • We do not import customized fields
  • Customers and orders import is not available yet (Coming Soon)

In case you haven't found required items in both lists above, do not proceed! Contact us! for free consultation.

Zen Cart Import FAQ

What are your benefits?

Professional team that makes the job at the highest level. No robots applied! Human mental power is used to map fields, organize data, update items, upload images basing on your specific file differences. 🙂 You will not hear that you forgot to enable some options or that server resources were used so no refund can be provided.

What file format do you accept?

All XML, XLS (Excel), CSV, TXT files are supported. In case you have doubts, send us your file and we'll check it for you right away!

What requirements do you have?

Data should be structured in lines and columns for Excel and .csv files. No specific requirements to .xml files. Missing data can be generated on a fly basing on rules applied while import. In case your file have no headings or has generic headings, some assistance is required to make sure correct data will be imported into appropriate fields

Can changes be made to my store while import is running?

No, it is not recommended to make changes as we will not be able to synchronize data.

Can Import be scheduled to non-business hours as there are users on the store?

Yes, any specific time can be scheduled to make sure smooth performance of your store.

What tool do you use for import?

We use Store Manager for Zen Cart - a perfect tool to cope with Zen Cart import tasks.

Is it one time service?

Yes, it is one time service, though you get all configuration files so you can run import from file with same structure on your own free of charge. Store Manager for Zen Cart is required to run import with provided configuration.

Can Import be scheduled?

Yes, Import can be scheduled with Store Manager and Automated Product Import addon. We can also set it for you from our side so you won't have to worry about it. The price of all scheduled import tasks is calculated separately.

Where can I find terms of service?

Pre-paid import service terms can be found here - http://emagicone.com/service-level-agreement/

Do you provide refunds?

Yes, you can stop in the middle of the way until the service is provided completely. Import service is non-refundable once you confirm that all is done correctly. In case you are not satisfied with results, or in case of chargeback we have the right to undo or comment all changes that were made on your site.

Why do I need to use your service?

We have over 10 000 active users and years we support more than 10 shopping carts this far. Qualified tech engineers will make import for you, no matter how complicated it is, how many specific rules you want to apply or how much you know about Zen Cart.

Want to try Store Manager for Zen Cart yourself? Download it right away!Get Now!

More Questions? Contact us!

* Click on the symbol on the form above to attach the file: Click the symbol above to attach any file

Check what our customers say

We wanted to create a unique ID for each products size and colour, which something shopping cart dosen't do it, and we contacted with eMagicOne team who has charged us less money, and resolve it for us within 24 hours.

GetitStickit Limited, we sell Vinyl stickers, Labels, and we recently bought a softwares and service from eMagicone.com for our business, I must say they are very good and good customer support and good technical team you can get for your business. Getitstickit Business has been improved allot because of the IT service they have offered.

Thank you eMagicOne Team
Krish Joy
GetitStickit Limited

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